Learning Experience Designer

As a Learning Experience Designer, you work with a team to prototype, design, and develop high-quality online learning experiences for educational programs at Duke. Working closely with world-class faculty and staff at Duke, you design online learning activities, create online courses and programs, consult on instructional design, and collaborate on innovative uses of education technology in higher education. Ideally, you have experience designing professional education courses or programs.

Responsibilities

Consulting and Design (30%)

  • Collaborate, consult, and assist instructors with their online learning design needs, including integrating online modules in face-to-face courses, creating hybrid or fully online courses, designing online programs, and solving other technical or design challenges for education.
  • Design prototypes of online learning activities that help learners apply what they are learning and achieve learning goals, such as interactive lessons, learning assessments, practice or reflective exercises, engagement with peers or the instructor, or other activities based on specified requirements, pedagogical best practices, and user-friendly design.

Project Management and Course Design (60%)

  • Manage projects: build consensus on learning design decisions with faculty and team member’s expertise; facilitate and update course development workflows; ensure instructional integrity with quality assurance checks; maintain project timelines; coordinate efforts between the different roles of a project team; provide project status updates to key Duke stakeholders and Duke’s partners.
  • Work with instructors or other subject matter experts to draft and edit learning content, including scripts, storyboards, slides for video lessons, learning assessments, assignment instructions and rubrics, discussion prompts, and copywriting.
  • Carry out quality assurance reviews of course content and sites, identifying and fixing errors, ensuring content is accurate, accessible, and professionally produced.
  • Build out organized and user-friendly learning experiences using Duke’s online course platforms (e.g., Sakai, Coursera, WordPress) and learning technologies.
  • Test learning experiences and provide instructors with concise, actionable recommendations (including learning design prototypes) on how to improve the user experience.
  • Monitor online courses as they are piloted (e.g., reviewing learners’ feedback in survey responses or discussion forums), as well as help identify and resolve problems that occur while the project is active.

Faculty Development and Other Duties (10%)

  • At the direction of team leadership, create and facilitate trainings, workshops, templates, and design guides that help faculty develop skills in online course design and teaching.
  • Other duties as assigned.

Supervisory Responsibilities

  • None

Qualifications

It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning, and a commitment to creating a culture of inclusion that values and respects diversity of perspective, background, and experience.

Education

Required: A bachelor’s degree with additional experience sufficient to effectively design, build, test, and implement online education offerings.

Preferred: A bachelor’s or master’s degree in instructional design, education, learning sciences, education technology, or information science.

Experience

Required: At least two years’ work experience in either teaching, instructional design, user experience design, online education, education technology, or a related field. Have excellent communication and customer service skills. Demonstrated ability to work collaboratively and help clients achieve their goals. Detail-oriented, highly organized, and capable of taking initiative in projects with minimal oversight.

Preferred: Three or more years of experience designing learning experiences for online or hybrid professional education programs.

Other preferred experience includes: using design thinking in developing products or solutions; working knowledge of Coursera, Sakai, and/or other online course platforms or learning management systems; proficiency with ScreenFlow or Camtasia or experience with motion graphics or video production; demonstrated initiative in identifying and solving challenges and improving current work processes.

Working Conditions

  • Normal office environment
  • Occasional travel required

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. This description is subject to change at any time.

Salary and Benefits

Salary dependent on qualifications and experience. Comprehensive benefits package includes 15 days vacation, 13 holidays, 12 days sick leave; health, dental, disability and life insurance and support for professional development and training.

Environment

Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university’s intellectual life, connecting people and ideas. The Libraries consist of the Perkins Library, Bostock Library, Rubenstein Rare Book and Manuscript Library, Lilly Library, and Music Library, and the library at the Duke Marine Laboratory in Beaufort. Duke’s library holdings of 6.2 million volumes are among the largest of private universities in the United States. 

Duke is a diverse community committed to the principles of excellence, fairness, and respect for all people. As part of this commitment, we actively value diversity in our workplace and learning environments as we seek to take advantage of the rich backgrounds and abilities of everyone. We believe that when we understand, celebrate, and tap into our uniqueness to creatively solve problems and address shared goals, our possibilities are limitless. Duke University Libraries value diversity of thought, perspective, experience, and background and are actively committed to a culture of inclusion and respect.              

Duke’s hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.

Duke offers a comprehensive benefit package which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at:  http://www.hr.duke.edu/benefits/index.php.

Application

An electronic resume, cover letter, and list of 3 references should be submitted at https://careers.duke.edu/ – Search for Requisition ID # 130591.  Review of applications will begin immediately and will continue until the position is filled.                       

Applications which are missing any of the components listed above will not be reviewed.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.

To see other available open positions at Duke, please visit the Duke Careers website.